Sr. Sales Planning Manager, PlayStation Direct


Sony Interactive Entertainment PlayStation

PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.


Sr. Sales Planning Manager, PlayStation Direct

San Mateo, CA

The Direct to Consumer (D2C) team is part of a vibrant Global Sales organization whose mission is to grow the lifetime value of PlayStation customers by providing world-leading customer-centric retail experiences. D2C brings together staff from around the world, with a passion for engaging PlayStation gamers with relevant and entertaining content. Our area of Sony Interactive Entertainment has seen significant growth in recent years and has now become the key revenue driver for the business.

The D2C Planning team drives accountability for business results through empowering leadership with data & intelligence, implementing KPI frameworks linked to our goals, and accurate forecasting & planning. We are looking for individuals who are motivated by being part of a truly global team, who are passionate about e-commerce, and inspired by being at the forefront of gaming monetization.

Reporting to the VP, Business Planning the Sales Planning Manager, you will be responsible for establishing a new Global planning function for PlayStation Direct, our newly launched e-commerce arm. We’re looking for an experienced Planning professional with the potential to grow their career as PSD grows. This role will lead all aspects of from helping the Commercial leadership define local market strategies, through the weekly oversight of performance metrics, to leading the annual planning process. The successful candidate will become comfortable with ambiguity, have strong attention to detail, and be motivated by a fast-paced and ambitious environment.

What you'll be doing:

  • Lead key planning processes such as budgeting and forecasting
  • Be responsible for the weekly sales forecast
  • Plan and execute regular business reviews focused on constructive challenge, continuous learning, and recommendations
  • Build updates and comprehensive stories for key meetings such as Weekly and Quarterly Business Reviews as well as ad-hoc analysis and updates to leadership
  • Define, manage and optimize key demand and sales performance metrics and derive important insights from them
  • Scale capacity and expertise as PS Direct expands globally
  • Act as a trusted advisor to senior leadership
  • This is a hands-on role working across a variety of teams. You will develop and maintain positive relationships with a core group of partners across the organization, especially Commercial teams, Finance, and BI/Reporting

What we're looking for:

  • 10+ years experience in Planning and Insights
  • eCommerce experience essential
  • Passion for using data-driven insights to improve customer experience
  • Excellent analytical abilities and strong business acumen
  • Strong stakeholder management skills to enable cross-functional collaboration
  • Advanced presentation and communication skills: being a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate practical insights
  • This person must thrive in a fast-paced environment, possess a high level of intellectual curiosity, and focus on generating results


Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.

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We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.


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Location: San Mateo, CA

Date posted: 2021-12-11