Senior Manager (Publishing) Business Change & Project Management



Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Role: Senior Manager Business Change and Project Manager

Location-remote/hybrid- San Mateo or Bay area, California


PlayStation’s Direct to Consumer (D2C) businesses (PS Store, Services & PS Direct) continue to deliver substantial growth and operate in a state of continual change, driven by technology enablement and new business opportunities.

We’re looking to recruit a Senior Manager - Publishing role as part of the Business Change & Project Management team, responsible for supporting D2C with change delivery. The role will be central in how game and subscription content is published across our global storefronts, aiming to deliver improved tooling for our partners and operators, supporting new strategic and platform wide projects, and managing run the business updates from a legal and regulatory perspective.

This role has two direct reports, each with their own teams. We’re seeking an experienced manager with strong Project Management skills that can help drive standard processes across the team as well as leading projects end to end themselves.

What you’ll be doing

Team Management

Lead two teams with individuals across three global locations (UK, US and Japan), setting team objectives, delegating assignments, running workloads and prioritizing to specific projects

Sets direction of the team, leading by example with strong communication and collaboration skills

Responsible for team health, conducts regular reviews and works with individuals on development plans

Ensures teams are following standard methodologies for the effective management of change projects, which could be initiated from: SIE strategy, new technology, partner/internal requests or

Acts as part of the wider Business Organizational change team, chipping in to and implementing departmental plans

Establishes operational objectives and work plans and delegates assignments to subordinates. Senior management reviews objectives to settle success of operation.

Project delivery and business readiness

Responsible for the successful delivery of Digital Publishing projects into D2C teams

Allocates individuals to projects and ensures project results are achieved

Proficient in the documentation & execution of project plans

Ensures a consistent approach to Business Readiness across the team

Sets clear direction for the team on how to approach tooling and operational improvements and turn these into plans that feed into tooling strategies

Communication & Collaboration

Collaborate with PPM & D2C collaborators to ensure the portfolio is prioritized and projects support D2C Goals

Proactively develops positive relationships across the business (D2C, PMO, PPM)

Seeks to build and share knowledge of the PS Store & Platforms across the team

Regularly interacts and confident with making pitches to senior collaborators to provide project updates

Ensures team members are clear on their role and responsibilities for their own projects, providing mentorship, unblocking issues and raising risks to management

Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.

Critical Reflection

Creates time to assesses performance, enacting plans to learn from experience

Has the ability to reflect on situations, challenge the status quo and present alternatives at all levels

What we’re looking for


7+ years of end-to-end project delivery in a digital environment

7+ years’ experience managing teams, preferably in a global organization

Strong experience applying, and implementing across a team, best practices throughout a project lifecycle

Experience leading senior project collaborators

Experience in deploying Organizational Change techniques

People management – building and managing a team of project professionals

Program management – experienced in leading multiple active projects and balancing resource in line with business priorities

Proactive manager who adopts change and a desire to continually improve

Strong communication skills, a proactive demeanor and delivery focused

Strong ability to develop influential and collaborative relationships with key global collaborators

Ability to drive collaborative behaviors within a team

As the role is global, some international travel will be required as well as a flexible approach to working hours


E-commerce industry background

Understanding of Digital content management and publishing processes

Knowledge of the games industry and latest commercial trends

Formal Project Management (Agile, PPM) or Change Management (PROSCI) qualification



Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.


Date posted: 2022-07-23