Senior Manager, Global Packaging (12m Maternity Cover)



Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Role overview:

  • Reporting into the VP of Operations, this role is responsible for overseeing the Packaging team to ensure efficient development, approval and production of PlayStation hardware, software, template and manual packaging globally.
  • Liaise with both internal and external teams throughout projects, such as Marketing, Creative, Legal, PS&C, repro agencies, print vendors and warehouses to ensure we deliver comprehensive and quality packaging solutions on time, and to spec.
  • Support Operations with globalising the Packaging layout process

What you'll be doing:

  • Be the line manager for managers within the Packaging team, acting as their escalation point and supporting them with their development
  • Accountable for ensuring direct reports all meet their deadlines, as well as keeping projects on track by keeping in close contact with other departments throughout
  • Oversee relationships with all key external packaging and reprographic suppliers in the local region ensuring work is efficiently allocated (in line with financial and capacity restraints as appropriate)
  • Responsible for leading and driving forward any special hardware packaging projects from a print perspective, globally.
  • Bring innovation and creativity to our packaging, keeping up to date with changes and new ideas in the print and packaging arena.
  • Support and implement new initiatives relating to Packaging on a global scale.
  • Manage relationships with Packaging vendors, ensuring price is kept competitive, SLAs are maintained and print quality is high.
  • Build strong working relationships with global counterparts in this year of transitioning the packaging process into a global way of working for SIE.
  • Ensure each branch of the Packaging team are working collaboratively, ensuring parity and alignment on team goals, priorities, and progress.
  • Liaise with Supply Chain team to plan Operational timings, ensuring this information is fed up to the wider team in timely manner
  • Liaise with Ops counterparts to ensure all packaging is on track for release
  • Reprographic SIE daily management regarding short and long term project forecasts, to ensure adequate resource is available
  • Weekly alignment meetings with packaging managers to share any common issues/findings


What we're looking for:

  • Proven years of lead/senior experience in packaging development and print management, including experience with manufacturing and procurement, as well;
    • Experience in project management, with proven track record of hitting deadlines
    • Experience working with international packaging partners and suppliers
    • Senior Manager/Team Leadership over years
  • Highly effective communication, sourcing, consulting and collaboration skills
  • End to end supply chain experience desirable

Preferred Qualities:

  • The ability act as a motivated, reliable, self-starter who uses initiative to work proactively
  • Intellectual bandwidth to manage multiple stakeholders across geographies and functional specialisms.
  • An ability to manage multiple tasks and projects with a keen eye for detail – precision, accuracy, and very good attention to detail essential
  • Relationship builder, who can communicate at different levels of the organisation effectively.
  • Effective communication skills – being an influencing and occasionally persuasive person
  • A natural aptitude for learning and understanding multiple systems and tools
  • Able to identify and develop opportunities to improve, innovate and/or pioneer new ways of working through continuous process improvement practices
  • IT literate
  • Working knowledge of Microsoft Office suite
  • Knowledge of JIRA beneficial
  • Foreign language knowledge a strong plus
  • InDesign and Illustrator knowledge advantageous




  • Discretionary bonus opportunity
  • Private Medical Insurance
  • Dental Scheme
  • London Allowance (if applicable)
  • 25 days holiday per year
  • On Site Gym
  • Subsidised Café
  • Free soft drinks
  • On site bar
  • Access to cycle garage and showers
  • Flexible Working (in-line with FlexModes)

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.


Date posted: 2022-07-23