IT Support Specialist, Motion Capture Stage

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Playstation

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Join the award-winning team of PlayStation Studios Motion Capture!

Please note, this is not a fully remote role; onsite availability is required. 

 

IT Support Specialist

Santa Monica, California

PlayStation Studio IT is seeking an IT Support Specialist to join our team to support the motion capture stages, ensuring availability of highly specialized services in a creative environment. While primarily concerned with the Santa Monica stages, this role will collaborate with other Sony MoCap stages (San Diego) and contribute to global support for the Creative Arts team.

You love staying up to date on the latest trends and use your technical wizardry to solve complex problems. Your customer service skills are top-notch, and you flourish in a live production environment, with proven track record of success in high-stress, high-demand systems designed around specific technical workflow. 

Responsibilities:

  • Serve as technical lead for the Motion Capture Stages, including associated servers, workstations, and the tools involved. 
  • Act as primary liaison with the Creative Arts Motion Capture team to align IT services with business requirements.
  • Regularly assess the technical infrastructure needs of the Motion Capture stages and provide recommendations to enhance performance and stability.
  • Work with and manage storage systems for the stage environment, including data availability and security.
  • Manage and tune monitoring tools to ensure availability of critical hosts and services.
  • Serve as primary contact point for all technical stage issues.
  • Document system configuration, workflow, network diagrams.
  • Available to work varying hours, shoot day schedules, on-call shifts, including evenings, weekends, and holidays as required.
  • Provide coordination with the greater Studio IT team, mentorship, and training for backup of support services.

Requirements:

  • At least 3 years of relevant IT experience in a similar role. 
  • Proficiency with Windows, Mac, and Linux operating systems. 
  • Proficiency with scripting languages and automation (Python).
  • Proficiency with previsualization and production tools (Motion Builder, Maya).
  • Proficiency with digital asset management and version control (Perforce).
  • Familiarity with Active Directory, license servers, and virtual machines (SQL, VMware).
  • Familiarity with game engine tools (Unreal).
  • Solid background in automated Linux deployment troubleshooting. 
  • Specific on-set stage experience for virtualized production.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location:

Date posted: 2022-07-23